1539 Bloor St. West, Toronto, Ontario. M6P 1A5

General FAQs

Our clinic does not accept walk-ins. You will need to book an appointment for any of the services.

There is street parking on Bloor St., just west of Dundas and there is also free parking 2 mins walking distance heading South on Dundas West at Loblaw's/lcbo plaza.

No, the services are not covered by OHIP. Services are typically covered by your workplace benefits, or car insurance for vehicle related injuries, otherwise it is an out of pocket expense.

Monday-Thursday
10am - 6pm
Friday
9am - 1pm
Saturday
Closed
Sunday
Closed

1539 Bloor St W, Toronto, ON M6P 1A5 Located at the Southwest corner of Dundas west and Bloor.

No, you do not need a doctor’s referral. Some private health insurance companies do require a doctor’s referral in order to provide reimbursement. It is best to call your insurance provider and ask if a doctor’s referral is needed as every insurance plan is different.

It is important to wear clothing appropriate for the type of injury and area of the injury. Loose comfortable clothing is appropriate.

One of our specialists will give you all the details on what to bring during the initial contact via phone or email.

If your condition is related to a work injury or an auto accident, please have your case manager’s name and contact information, claim number, and extended health benefits information.

Please arrive early to complete your intake forms.

Cancellation Policy

We understand that unforeseen circumstances may arise, leading to the need for appointment cancellations. To ensure the smooth functioning of our clinic and provide quality care to all our clients, we have established the following cancellation policy:

1. **Notification of Cancellation:**

Clients are required to provide a minimum of 24 hours' notice for any appointment cancellation or rescheduling. This allows us to accommodate other clients who may be in need of our services.

2. **How to Cancel or Reschedule:**

Clients can cancel or reschedule appointments by contacting our clinic reception by phone at (416)539-0302 during business hours. Additionally, clients may leave a voicemail message if calling outside regular business hours.

3. **Late Cancellations or No-Shows:**

Failure to provide at least 24 hours' notice for cancellations or not showing up for a scheduled appointment without notification may result in a cancellation fee. It is the responsibility of the client to settle this fee before scheduling any future appointments.

4. **Exceptions:**

We understand that emergencies and unexpected situations may arise. In such cases, we encourage clients to communicate with us as soon as possible to discuss their situation.

5. **Repeated Cancellations:**

Clients with a history of repeated cancellations or no-shows may be subject to additional measures, including but not limited to appointment prepayment or limitations on future scheduling.

6. **Special Circumstances:**

In certain situations, such as extreme weather conditions or public health emergencies, we reserve the right to make exceptions to this policy. We will communicate any changes or exceptions to our cancellation policy promptly.

7. **Reminder System:**

Our clinic provides appointment reminders through various channels, such as phone calls, text messages, or emails. It is the client's responsibility to ensure that their contact information is up-to-date and that they receive and acknowledge these reminders.

By scheduling an appointment with Sports Medicine Rehabilitation, clients agree to adhere to the terms and conditions outlined in this cancellation policy.

We appreciate your understanding and cooperation in helping us maintain the highest standards of service and care for all our clients. If you have any questions or concerns regarding this policy, please do not hesitate to contact our clinic administration.

Thank you for choosing Sports Medicine Rehabilitation for your rehabilitation needs.

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